RETURN POLICY

Would you like to return your order or an item? Please read the following information about our return policy.

In the following cases, you can return a product

1. Within 14 days of receiving your order. (Right of withdrawal)

2. If you have received the wrong product, product color, or product size.

3. If your product is damaged.

How can I return my order or item?

Please fill out the return form below and include it with the product when sending it to our address.

When will I get my money back?

We will refund your purchase amount within 14 days of receiving your order / item.

Refund Conditions

In the following cases, we cannot accept a return or refund the total purchase cost.

1. If the product is damaged or clearly worn. The right of withdrawal gives the customer the opportunity to try out the product as if it were in a physical store.

2. If the product is not packaged in the original packaging.

The customer is responsible for a correct shipment. If the returned product is damaged, the costs will be recovered from the customer.

Shipping costs

We only reimburse the return shipping costs if the return is the result of a mistake made by us. If we have delivered the wrong product or if we have delivered a damaged product. Otherwise, the costs for the return shipment are the responsibility of the customer.

Download: 👉  return form

Maximum packaging dimensions 40 x 30 x 20 cm